SERVING TRADES BUSINESSES IN CENTRAL TEXAS & NORTH DALLAS

Your phone rings. You miss it.
They book your competitor.

27% of home-service calls go unanswered. We text your missed callers back in your voice, from your number, in about 60 seconds, so you book the job Monday morning instead of losing it Friday night.

Text Eric: (737) 201-7670 Or book a 30-min call →

Free 30-day pilot on your real phone line. $0 up front. You only pay if it works.

Based in Pflugerville, TXTypically live in 10 to 14 daysMonth-to-month after a short minimum
27%
of home-service calls go unanswered, even when the caller waits (Invoca, 70M+ calls)
Most
missed callers don't try again. They just call the next shop on Google. You've done it yourself.
$62,500/yr
Sample math: 5 missed calls/week × $250 avg ticket × 50 weeks. Run your own numbers. That's the point.
Why Blackland Systems

It's not a work-ethic problem. It's a clock problem.

There aren't enough hours in the day to answer every call, follow up on every lead, and remind every customer. We build the systems that pick up the slack automatically, so your phone stops being the bottleneck.

01
Too many calls, not enough hands
Techs are in the field. Calls hit voicemail. Leads ghost. By 8 pm they've already booked with someone else.
02
Leads don't wait
The first shop to respond usually wins the job. A fast text back is the difference between booked and lost.
03
Reviews die without a nudge
Happy customers forget. Unhappy ones don't. A quiet review pipeline means competitors look better on Google.
THE FIX
Simple, done-for-you automation that responds instantly, reminds reliably, and asks for reviews after every job.
Based right here in Pflugerville, TX. We do the build, the integrations, and the testing. You just answer a few questions during onboarding and approve the message templates before they go out.
How it works

Four systems. One simple setup.

Built specifically for local service businesses. No enterprise software bloat, no learning curve.

Missed Call Text-Back
When a call goes unanswered, our system texts the caller back in about 60 seconds. The lead stays warm before they dial the next shop.
Appointment Reminders
Automatic text reminders the day before and morning of every appointment. Customers show up and your techs don't drive to empty houses.
Review Generation
After each completed job, the system texts a one-tap review request while the experience is still fresh. No chasing, no awkward asks.
Reactivation Campaigns
Old customers are your best next job. We auto-text past customers at the right moment (tune-up season, annual service), turning old jobs into new revenue.
What's included depends on your package. See pricing for exactly what comes with each.
What we measure

No promises. Numbers.

We won't quote you an industry average and call it a guarantee. Every month you get a plain-English report on what the system actually did for your shop, in your numbers.

Calls saved
missed calls the system caught and turned into conversations
Reviews earned
new Google reviews from completed jobs
No-shows cut
appointments confirmed and kept because somebody reminded them
Hours back
follow-up and phone-tag time you didn't have to spend

That's what the free 30-day pilot is for. We run it on your real phone line, measure what it actually catches, and you decide with your own numbers. If it doesn't earn its keep, you walk.

Who's behind this

Built by one operator, for operators like you.

You'll work with Eric directly. Not a call center, not a bot, not an offshore team.

Eric Johnson

Eric Johnson

Founder · Blackland Systems
I grew up around tradespeople and spent more than 20 years in sales at places like AT&T, Glassdoor, and Gong, the AI the Fortune 500 puts on its phone calls, learning how the big guys answer every call and never lose a lead. Now I'm running the same playbook for independent shops here in Texas, at a fraction of what the big chains pay.
Pflugerville, TX. Local. On the phone the same day.
Hands-on. Your system is built and tuned by Eric, not a junior account rep.
Month-to-month after a short minimum. If it's not working, you walk.
The Johnson family · Pflugerville, TX
Why I do this
  • My family. Pflugerville is home and this business is built to stay here.
  • Running your own shop means your time is your most valuable asset.
  • I help other owners win theirs back, the same way I won mine.
Straight answers

Common questions

How this actually works, in plain English.

How quickly will my system be up and running?+
Most clients are fully live in 10 to 14 business days. The one step outside our control is carrier registration for business texting, which every provider has to go through. A live website with your phone number on it and a phone line we can forward both speed it up, and I check both before giving you a date. I do the build, the integrations, and the testing. You just answer a few questions and approve the message templates before they go out.
Do I need to learn any new software?+
No. Everything runs in the background on your existing phone number and email. You don't log into a dashboard, you don't manage anything. You keep running your business like normal. I handle the system, you handle your customers.
What kinds of businesses do you work with?+
Mainly independent home-service shops: HVAC, plumbing, electrical, and other trades. We cover the Pflugerville and Austin area plus the North Dallas metroplex and Collin County. Typically 3 to 15 technicians, owner-operated, and losing more calls than they realize.
Is there a long-term contract?+
No annual contract, ever. There's a short minimum up front, long enough to build the system and see real results, then everything is month-to-month. If it isn't delivering, you walk. I have to earn your business every month.
What happens if I miss a call and the system texts the lead back, then what?+
In about 60 seconds, the caller gets a friendly text from your business number asking what they need. Their reply comes straight to your phone so you can take it from there. If you don't respond right away, the system follows up automatically so the lead doesn't go cold.
How do I get started?+
Easiest way: text me at (737) 201-7670 and tell me a little about your shop. I'll text back within an hour during business hours, and we'll decide together if a 30-minute call makes sense. No pitch, no obligation. If a free 30-day pilot is the right fit, we'll talk through the criteria. If not, you'll walk away with a clearer picture of what's leaking.

Ready to stop losing jobs to voicemail?

Three ways to get started. Pick the one that's easiest. Free 30-day pilot on your real phone line, $0 up front, no annual contract.

Text Eric: (737) 201-7670 Call: (737) 201-7670 Book a 30-min call →

Blackland Systems, LLC | Pflugerville TX 78660 | (737) 201-7670

Serving HVAC, plumbing & electrical contractors in Pflugerville, Round Rock, Cedar Park, Georgetown, Leander, Hutto, and Austin, TX.

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